Rotterdam, South Holland
Not resolved
Customer service
Diversity of Products or Services
1 comment

Viagogo have scammed me out of my money.

On april 29 I sold three tickets on the site. The next morning they were collected under Last Minute Sales.

I never received my money. Viagogo said i missed the deadline of april 30, which i didn't. I checked my UPS tracking number and UPS failed to deliver the tickets in time.

The fault lies with viagogo and their supplier. I fulfilled my contract. Viagogo now won't reply to my emails at all.

Biggest scam there is.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Jun 14, 2015.
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Exactly same just happened to me. Sold £500 worth of tickets through them.

Their courier picked them up. As soon as he left I got an email saying my sale had been cancelled and I was being fined £24 for not sending them.

I have spoken to them and they will not do anything and it is too late to retrieve my tickets. Effectively they have stolen £500 from me.

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