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Updated by user Jan 14, 2017

Still no tickets have arrived and no-one in any Government Department seems to be too interested. My latest query regarding this whole practice was to our Taxation Office and even they don't reply so what Hope does Joe Public have?

Original review posted by user Nov 08, 2016

I am actually trying to sort out the difference between scalping and Viagogo.

I am now completely aware of this site and would never use again.

During the privileged ticket sale day on which four tickets could only be purchased with code the actual genuine site kept crashing, so in my stupidity I saw at the same exact time Viagogo was selling tickets. I thought it was just another genuine site to purchase tickets considering they were just out and barely 15 minutes had passed since released. It wasn't until the first tickets could be downloaded and price on received tickets certainly didn't reflect price paid. Our very expensive C Reserve tickets are in Row X.

Huge fees on check out perhaps made me feel uneasy however how do you even believe that this could be a rort. Am now concerned about the A Reserve tickets that apparently will be available closer to concert why I wonder. Help Centre is only email generated but no follow up, phone number doesn't even work. I have sent query to Department of Fair Trading as the C Reserve I have can now be sold at about 4 times what we paid!

I don't know what the difference between scalping on street or this? The fact that these tickets hadn't even been on sale to general public. Someone seems to have a great business of scalping going on here.

How is this allowed and to add insult to injury apparently it is endorsed by Ticketek. Perhaps the name on E tickets will be able to share how this works!

Reason of review: The whole process .

Preferred solution: Let the company propose a solution.

Viagogo Cons: Dishonesty.

Location: Brisbane, Queensland

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