Viagogo has done me, they have ripped me off.
.Viagogo came up on Screen for tickets to a concert in Perth.I ordered 4 tickets worth $126 ea. also paid $31.90 & $4.95 ea.
All up I paid $650 odd. When I received the E tickets the tickets were for $80 seats, which we could not access as were too high up in V row. We are all well over 70's and 80's,. I tried to get in touch with them 3 times but email would not go thru.
In the end I had to re-buy 4 more tickets in the Handicapped section, .thats all that was left... So where has the extra $154 that we paid for tickets gone to.....!! I have been taken for a ride and to me its a scam, in Australia we expect to get what we pay for. How Companies are allowed to do this is wrong and needs to be changed.
They make it very hard to find where they are from, and to get their phone numbers, I have since learned they were in Geneva, If I had known that I would not have used them.
I have finally found out how to email them, but they have ignored my request to have at least that $154 returned, if not the whole lot as we could not use what they issued. So DO NOT USE THESE PEOPLE as they do what they want, regardless to what you have paid.
Reason of review: Order processing issue.
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what email did you use to get through to them that worked?