Product: Viagogo Concert Ticket Clear all filters (19 of 19 reviews match)
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The website should have taken me to the prices of the tickets, not take my full payment of the floor tickets which are a FRACTION of the cost. I have sent an email to Viagogo and hope they would refund me in total as i am able to get the tickets i originally wanted in...
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3.1
Product
Viagogo Concert Ticket
I liked
  • Ease of use to buying tickets
I didn't like
  • Lack of prices of alternative tickets
  • Not being able to reach anyone to resolve the issue
#1110332
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Makes no sense that tix are available. Seems to me they want to keep your money and once show starts, resale your seat. I *** hate viagogo and will be going on every site possible to discourage people from using this site. I will never use this service again and don't...
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1.0
Product
Viagogo Concert Ticket
#1079158
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We purchased two $66 tickets through Viagogo and were charged $329!!!!! When we called to clarify and get some reimbursements, we were told that the extra cost was due to a service fee and "shipping". Really? Mind you the "shipping" is sending you the tickets to you...
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Anonymous
sheryl pinard

Still haven't heard from Viagogo. Impossible to find someone to talk to; won't respond via email as well. I also sent an registered letter to corporate office in Switzerland...

4.8
Product
Viagogo Concert Ticket
#1079048
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Viagogo - Pissed off

#1129651
I ordered tockets thru viagogo charged a lot extra could not get in at concert had to buy more tickets they are thieving bastards
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Viagogo - Order cancelled and money refund

#1110664
1.0
Details
I bought a ticket for a concert in Tel Aviv, they took money out of my account and my order was cancelled it says on my Viagogo account that the money refunded which is not! I dont see money back.
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Viagogo - Disgraceful customer service

#1067530
1.0
Details
This company is horrific. I purchased tickets costing $500 and after finding out it was a dodge company I have tried everything possible to refund my tickets or even be able to resell them but no replies to my emails and all phone numbers are disconnected. Looking for some help as the concert is next week and not wanting $500 to go down the drain
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Viagogo Concert Ticket Review

#932187
Recieved concert tickets today face value was £55 on the ticket o have paid £375 i feel so sick that people can rip you off for so much money.will never use this company ever again
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I have booked 2 tickets for a festival via this website.I tried reselling them. A month later, I see that my tickets were never listed. I am not sure if I will receive them since my original order ID is deemed invalid. There seem to be no humans working for the...
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1.0
Product
Viagogo Concert Ticket
I didn't like
  • Is actually a dodgy scam site
  • No one at customer service to talk to
  • Fraudulent
#1070648
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its been v long time since i bought concert tickets, and when i searched GD's concert viagogo is the first in the google list thing. bought 2 standing pen b for $103each + booking etc $30. so basically total for 2 is $270. then my *** just realized that pen b tickets...
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Product
Viagogo Concert Ticket
#1064994
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After receiving two paper tickets with a face value of 51 EUR each, I had to pay 43 EUR on top for viagogo fees and UPS shipment charges per ticket. Later I had to resell them for a lower price via Seatwave, because I couldn't attend the event. The shock - I was...
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1.0
Product
Viagogo Concert Ticket
I liked
  • Ease of use to buying tickets
  • Idea of getting a ticket from them
I didn't like
  • Paying overinflated prices
  • No customer service you cannot be reached
  • Massive rip off prices and massive ticket surcharges
#1014634
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we decided to buy tickets to a Albert Hall concert for a birthday.we clicked on a price and were charged more than double that price in the end without our consent. we called the bank and thye told us we had to wait until the actual money was claimed back. still...
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1.0
Product
Viagogo Concert Ticket
I didn't like
  • Overcharged
  • Have no customer service email of phone number
  • Looks like scam
#1014042
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Viagogo Concert Ticket Review from Cerritos, California
Viagogo Concert Ticket Review from Cerritos, California
Viagogo Concert Ticket Review from Cerritos, California
Viagogo Concert Ticket Review from Cerritos, California
Viagogo Concert Ticket Review from Cerritos, California
Viagogo Concert Ticket Review from Cerritos, California
Do not trust Viagogo Bought wristbands through a buyer who said they had an agreement with Viagogo and provided documentation to show it was real (i.e. Receipts, passport info, and a signed agreement) thinking it was legit, I decided to make the transaction of $651 for...
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Product
Viagogo Concert Ticket
I didn't like
  • I have fallen into a scam
#844522
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Resolved

Viagogo is a beautiful and easy to use website. Right until you pay your hard earned money. Right after your money was transferred, only then and not before you make that big mistake, Viagogo tells you that you'll receive your tickets only three days before the show....
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madelinedrum
madelinedrum

It is a total scam!!! ...well almost! I received my tickets about 10 days before the gig, which is on the 16th Feb. I ended up paying $230 each for tickets that are worth $110...

Anonymous
Anonymous

This site also seizes tickets then tries to charge double the face value. This site is a ***. DO NOT USE IT. YOU WILL BE RIPPED OFF.

1.0
Product
Viagogo Concert Ticket
#612426
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My husband purchased two tickets worth £94.00 each, whole total spent was £234.14. We have received tickets worth £65.00 each in a complete different area to where he requested them and couldn't be any further away from the stage! I have phoned Viagogo three times and...
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Anonymous
Anonymous

:sigh Paid £316.00 for two tickets. Tickets arrived and the value was £42.50 each. How do they justify this. That is one *** of a profit

Product
Viagogo Concert Ticket
#423488
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