On Webside they sold me tickets for Il Volo in Italy, but never delivered them to my address even though they chared delivery for each ticket 7€ , but it was only one shipment. I live in Slovenija, only 4 hours drive to the event.
No tickets arrived. I made an enquiery, but now they wanted a hotel / apartmement address in the place of the event. In Italy. I explained that we were driving to the event, not staying overnight.
I keep getting answers they are reviewing the case, but no message of the delivery or refund. I did sent like 6 messages, once or even twice a day. No action. Replied every message that the subject is under review.
Only stalling answers, no action.
DO NOT BUY.
DO NOT BUY. It is a scam.
Review about: Viagogo Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $306.
Preferred solution: Full refund.
I liked: That they had tickets we wanted.
I didn't like: I have fallen into a scam, No refund.