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On Webside they sold me tickets for Il Volo in Italy, but never delivered them to my address even though they chared delivery for each ticket 7€ , but it was only one shipment. I live in Slovenija, only 4 hours drive to the event.

No tickets arrived. I made an enquiery, but now they wanted a hotel / apartmement address in the place of the event. In Italy. I explained that we were driving to the event, not staying overnight.

I keep getting answers they are reviewing the case, but no message of the delivery or refund. I did sent like 6 messages, once or even twice a day. No action. Replied every message that the subject is under review.

Only stalling answers, no action.


DO NOT BUY. It is a scam.

Product or Service Mentioned: Viagogo Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $306.

Preferred solution: Full refund.

I liked: That they had tickets we wanted.

I didn't like: I have fallen into a scam, No refund.

Company wrote 0 private or public responses to the review from Jul 16.
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