This is the worst company I've ever dealt with. Don't every buy anything from them unless you're buying tickets at least a month in advance.
I had to cancel my hotel, my plane tickets, and everything else because after one week there was still no sign of my ticket. extremely horrible. This company should be shut down.
They also intentionally don't put in a phone number so you cannot connect with them and ask them questions directly. it takes them to give you a simple 1 liner reply to your questions after 2-3 days.
and they never provide the right answer to the question any way, so you have to ask the questoin again which takes another 203 days for them to reply. they're just horrible.
Review about: Viagogo Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $5000.