Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Bought two tickets to see Marshmello in SF for 1/21/17. Turns out the seller had already "used" the same tickets she gave me to get in herself and another person.

I beg you please do not use this website. Even if a ticket price looks tempting, viagogo adds on their own extra ridiculous fees or it's most likely a scam. They claim their extra fees help guarantee buyers get their tickets but doesn't guarantee usable tickets!

Once again this website is not safe for buyers and I highly recommend using other more reliable sites to purchase tickets. DO NOT USE THIS WEBSITE YOU WILL REGRET IT.

Product or Service Mentioned: Viagogo Marshmello Event Ticket.

Reason of review: Not as described.

Monetary Loss: $186.

Preferred solution: Full refund.

I didn't like: Overchanging and scamming.

Company wrote 0 public responses to the review from Jan 23, 2017.
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