Bought two $300+ tix for Seinfeld Aug 11 2017. When my e tickets didn't arrive by 24 hrs before the gig I emailed to follow up.
Viagogo debited my CC Nov 16, Sent confirmation of the purchase then 4 HOURS before the one huge event of my life (huge Seinfeld fan) told me... 1. They don't have my tickets. 2.
They knew this but didn't advise. 3. Held my money for over 9 months. 4.
Will take up to 10 days to give the funds back. 5. Offered no compensation. First time in my life for this and a huge FAIL in what they advertise to do...
PROVIDE TICKETS FOR EVENTS. DO NOT USE THEM!!
Product or Service Mentioned: Viagogo Jerry Seinfeld Event Ticket.
Reason of review: Return, Exchange or Cancellation Policy.