Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Update by user May 28, 2016

They sold me tickets in the wrong section for an over inflated price - now I can't get hold of them to get the issue sorted out - the event is in 3 days!!

Original review posted by user May 25, 2016

I paid $200 for 2 tickets in a front block for State of Origin in Australia and I was happy with that. When I got my tickets however they were valued at $34 each and in a completely different section at the back of the stadium.

Have now contacted Viagogo twice via their 'customer service' form (as there are no phone numbers whatsoever to call) and guess what - have heard NOTHING from them. I'm now left wondering whether we'll even be able to get into the venue with these tickets.

What a rip off. This company should be avoided at all costs!!!

Product or Service Mentioned: Viagogo Rugby Ticket.

Reason of review: Not as described.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

I liked: Easy website, Idea of getting a ticket from them.

I didn't like: No customer service, Paying overinflated prices, No receiving what i ordered, Gettig the wrong tickets, Fact they took my money and gave me the wrong product, Have no customer service email of phone number, Punished for situation out of control, I have fallen into a scam.

Company wrote 0 private or public responses to the review from May 25, 2016.
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