I unfortunately couldn't go to a concert interstate i had booked. So i sold my tickets on this site below cost, and they were all uploaded properly and the buyer confirmed they had received the tickets and they were valid.
Now Viagogo are just saying "payment failed" and over a month later I haven't got my money!!! Over $350!!!!! The worst thing is, there is absolutely no one you can call or email about this. I have tried emailing them, and it keeps bouncing back.
You can't message them via there facebook page.
I finally found a phone number online, but they make you put in the booking number then say they won't take your call. They are just thieves!
Product or Service Mentioned: Viagogo Interstate Concert Ticket.
Reason of review: Problems with payment.
Monetary Loss: $333.
Preferred solution: Full refund.