Douglas, Arizona
Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I bought tickets for AC Milan v Juventus (price EU105) a good deal only to find that the advertised match date had been brought forward. Need to sell problem just resell on the same site.

Much messing around later I transferred tickets into the buyers name and was promised a refund. The less than satisfactory outcome Viagogo write to me two days following the game to say the person who bought the tickets and probably downloaded and used them didn't need them......... oh and because they don't want them here is another EU35 charged to your credit card.

I am trying and register a complaint the site has been hanging for 8 hours so far. Mafioso on line AKA Viagogo.

Don't ever use these dodgy scammers.

Product or Service Mentioned: Viagogo Ac Milan Vs Juventus Football Ticket.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $170.

Preferred solution: Full refund.

I liked: Idea of getting a ticket from them, Easy website.

I didn't like: I have fallen into a scam, Poor service and not being able to contact company, Dishonesty.

  • Ticketfraud
Company wrote 0 public responses to the review from Oct 25, 2016.
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