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Pissed Consumer Interviews ?

This is the worst company I've ever dealt with. Don't every buy anything from them unless you're buying tickets at least a month in advance. I had to cancel my hotel, my plane tickets, and everything else because after one week there was still no sign of my ticket. extremely horrible. This company should be shut down.They also intentionally don't put in a phone number so you cannot connect with them and ask them questions directly. it takes them to give you a simple 1 liner reply to your questions after 2-3 days. and they never provide the right answer to the question any way, so you have to ask the questoin again which takes another 203 days for them to reply. they're just horrible.
Viagogo - Wrong sections and wrong value tickets
Viagogo - Wrong sections and wrong value tickets
Viagogo - Wrong sections and wrong value tickets
Viagogo - Wrong sections and wrong value tickets
Viagogo - Wrong sections and wrong value tickets
Viagogo - Wrong sections and wrong value tickets
I live in Hong Kong SAR, China. I brought 3 tickets of Mayday 2018 life tour, Disneyland Car Park 19:15 in your website. My purchase was on 19th March, 2018 and the order no. is 16166238. My order was to pay HK$3,959 for 3 HK$680 tickets as shown in website. It shows...
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1.0
I didn't like
  • Porr service and failure to keep the money back guarantee
  • Customer service and misleading price list
#1235303
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Viagogo - Complaint
Viagogo - Complaint
Viagogo - Complaint
Dear, I inform you that I will not leave this matter alone. I was clearly cheated by you. I would like to ask the Polish Consulate and the Swiss Consulate for help in this matter. On 02/06/2018, I bought your tickets - I received a confirmation e-mail from which it is...
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I liked
  • Fraud
#1383067
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Viagogo - I don’t receive my ticket neither my money back!!!!
Viagogo - I don’t receive my ticket neither my money back!!!!
I bought a ticket for the Taylor Swift show in May 2018. The show took place in Miami, August 18, 2018. I never received my ticket to the show, before the day I sent emails and nothing. They said they could see my ticket but they could not send me. I asked them to...
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1.0
#1349457
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Viagogo - LP concert on 12 of October 2018
Viagogo - LP concert on 12 of October 2018
Hello! Hello! I bought tickets for an LP concert on 12 of October 2018, in Finland. I discovered afterwards that there is no LP concert at that venue on that date. I do not know if it is a scam or a mistake, but the picture of LP is used for what seems to be a...
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1.0
I didn't like
  • Scam
  • Fraud
#1358627
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Viagogo - I cannot return my money back for cancelled event
Dear All, I kindly ask you to return back the money for 4 unused tickets for cancelled Morrissey’s concert in Helsinki witch should be on 21/07/2018. Since that time you must be given information about this event, 2 month are gone. As we can see the information on the...
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2.4
I liked
  • Понятный интерфейс сайта
I didn't like
  • Not refund the monet for the cancelled concert
#1365025
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Viagogo - Need info about listing
Viagogo - Need info about listing
Viagogo - Need info about listing
Viagogo - Need info about listing
We bought 4 tickets to the French Open from viagogo. (see attached) We need to sell them, and asked Viagogo to list the tickets for sale. Viagogo says they need more information from us before they can sell them, but the only information we have consists of emails from...
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1.9
I liked
  • No customer service outside of faq
I didn't like
  • No phone support
#1259887
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Viagogo - Absolutely deplorable!
I spent $369.23 on what I thought was a weekend pass to the aftershock music festival. The money was taken from my account and I received a confirmation email about my order on this confirmation email it had only one date. The event is two days long and goes from...
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1.6
#1301876
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On Sept. 29th, I purchased tickets for Christine and the Queens show for Oct. 26, 208 in Oakland, CA. Transaction went through and credit card was charged $164.87 Received an email on October 1st saying: "Your seller informed that he cannot fulfill. We are now looking...
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1.0
I didn't like
  • Looks like scam
  • Not reachable by phone
#1378411
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Need to email instead of call. Need to email instead of call. Need to email instead of call. Need to email instead of call. Need to email instead of call. Need to email instead of call. Need to email instead of call. Need to email instead of call. Need to email instead...
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#1375998
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Viagogo - Paid in pesos, charged in dollars

Viagogo - Paid in pesos, charged in dollars
Viagogo - Paid in pesos, charged in dollars
Company did nothing. I paid for ticket online..820 PESOS. Sign for pesos is same as dollar sign..$. I was charged in DOLLARS..$820. I called company on August 10th, was told to send tickets, proof of purchase, which I did. Never heard back.
2.4
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1336990
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