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Pissed Consumer Interviews ?
This is the worst company I've ever dealt with. Don't every buy anything from them unless you're buying tickets at least a month in advance. I had to cancel my hotel, my plane tickets, and everything else because after one week there was still no sign of my ticket. extremely horrible. This company should be shut down.They also intentionally don't put in a phone number so you cannot connect with them and ask them questions directly. it takes them to give you a simple 1 liner reply to your questions after 2-3 days. and they never provide the right answer to the question any way, so you have to ask the questoin again which takes another 203 days for them to reply. they're just horrible.
I live in Hong Kong SAR, China. I brought 3 tickets of Mayday 2018 life tour, Disneyland Car Park 19:15 in your website. My purchase was on 19th March, 2018 and the order no. is 16166238. My order was to pay HK$3,959 for 3 HK$680 tickets as shown in website. It shows...Read more
Company wrote 0 private or public responses to the review from Apr 17.
I didn't like
- Customer service and misleading price list
- Porr service and failure to keep the money back guarantee
Dear, I inform you that I will not leave this matter alone. I was clearly cheated by you. I would like to ask the Polish Consulate and the Swiss Consulate for help in this matter. On 02/06/2018, I bought your tickets - I received a confirmation e-mail from which it is...Read more
Company wrote 0 private or public responses to the review from Oct 16.
Viagogo - I haven’t received my tickets by email
I am not receive any email about my ticket i bay today i need to print my ticket (FIFA club world cup uae 2018 ) maybe i put wrong e-mail my order number is 19277607 Hamid enhayah mobile number 971504761880 please if you can resend again to my gmail account firstname.lastname@example.org thanks
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 30.
I insist on refunding and canceling the transaction, please answer Why can't I cancel the transaction? Where is the ticket for the purchase? When will the ticket will be shipped? Where is the seat of the ticket purchased? If you do not know the seat, you must cancel...Read more
Company wrote 0 private or public responses to the review from Dec 13.
I bought a ticket for the Taylor Swift show in May 2018. The show took place in Miami, August 18, 2018. I never received my ticket to the show, before the day I sent emails and nothing. They said they could see my ticket but they could not send me. I asked them to...Read more
Company wrote 0 private or public responses to the review from Sep 07.
Indie Band Modest Mouse cancelled right before show time at the Decc arena in Duluth MN. Its rare that a concert is cancelled so I called Viagogo on Sept 19th for process they follow on refunding, and was told they had no information on the cancellation, but once they...Read more
Company wrote 0 private or public responses to the review from Nov 12.
Hello, Money were transfer to your account however order got cancel. Please return money or let me know how to get tickets already paid. I have contacted customer service from mail email@example.com Please suport as I am worried to get tickets according to order or...Read more
Company wrote 0 private or public responses to the review from Dec 09.
I didn't like
- Cancel order when bank transfer done
- Order cancel
Hello! Hello! I bought tickets for an LP concert on 12 of October 2018, in Finland. I discovered afterwards that there is no LP concert at that venue on that date. I do not know if it is a scam or a mistake, but the picture of LP is used for what seems to be a...Read more
Company wrote 0 private or public responses to the review from Sep 18.
I didn't like
I ordered tickets for August 30, 2019 for Hootie and BNL. I entered all info into system including my credit card information. I was suppose to have seats in Section A - I beleive row 18. I have not received a confirmation email, nor an email for me to print out my...Read more
Company wrote 0 private or public responses to the review from Dec 07.
Viagogo - We traveled to SanJose to see Michelle Obama. We got scammed no tickets. SCAMMED
I have talked to them 3 times and they kept saying the tickets would be sent. they were not. I spent 2 grand for nothing. It is a SCAM. I paid $500 for the tickets i never got.
Company wrote 0 private or public responses to the review from Dec 14.
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