Viagogo Reviews and Complaints
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Customers don't like
- Customer service
- I have fallen into a scam
- Porr service and failure to keep the money back guarantee
Customers like
- Ease of use to buying tickets
- That they had tickets we wanted
- Idea of getting a ticket from them
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Pissed Consumer Interviews ?
This is the worst company I've ever dealt with. Don't every buy anything from them unless you're buying tickets at least a month in advance. I had to cancel my hotel, my plane tickets, and everything else because after one week there was still no sign of my ticket. extremely horrible. This company should be shut down.They also intentionally don't put in a phone number so you cannot connect with them and ask them questions directly. it takes them to give you a simple 1 liner reply to your questions after 2-3 days. and they never provide the right answer to the question any way, so you have to ask the questoin again which takes another 203 days for them to reply. they're just horrible.
Viagogo - Refund of my money paid
I order 2 ticket on online booking last September 27, 2018 to watch the Asia Cup 2018 in Dubai Stadium. the ticket was amounting to 1,246.72 AED and credited to my account. then 30 mins my ticket was cancelled. Its written in the mail that I will received a refund 10 days after the date purchased but until now I haven't receive any refund. I'm asking to take action on this matter. its almost 3 months. I try to call the customer service but they didn't give me any reference number or step in how to claimed by refund. and when I call lately they told me to email them.
Company wrote 0 private or public responses to the review from 2 days ago.
Product
I didn't like
- No customer service response
Viagogo - Tickets purchased
Want a printable version of my tickets as it is a gift
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 15.
Viagogo - We traveled to SanJose to see Michelle Obama. We got scammed no tickets. SCAMMED
I have talked to them 3 times and they kept saying the tickets would be sent. they were not. I spent 2 grand for nothing. It is a SCAM. I paid $500 for the tickets i never got.
Company wrote 0 private or public responses to the review from Dec 14.
Product
I insist on refunding and canceling the transaction, please answer Why can't I cancel the transaction? Where is the ticket for the purchase? When will the ticket will be shipped? Where is the seat of the ticket purchased? If you do not know the seat, you must cancel...
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Company wrote 0 private or public responses to the review from Dec 13.
Viagogo - Tickets
They cancelled my order an no one called me or emailed me to tell me that!
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 12.
Viagogo - Question on tickets inbought
Need to check on ipgrade
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 12.
Viagogo - Not happy
I want my money back now
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 10.
Viagogo - Need my tickets
I just want that in my phone please
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 09.
Hello, Money were transfer to your account however order got cancel. Please return money or let me know how to get tickets already paid. I have contacted customer service from mail kachawysocka@yahoo.es Please suport as I am worried to get tickets according to order or...
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Company wrote 0 private or public responses to the review from Dec 09.
I didn't like
- Cancel order when bank transfer done
- Order cancel
Similar to Viagogo
Viagogo - Thieving Bastards
£130.00 for two tickets that arrived with £26.95 total price (per ticket) printed on them. Thieving *** earned more from those tickets than the band did. Twats. Should be outlawed.
Company wrote 0 private or public responses to the review from Dec 09.
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Dears, Today order was approved, however due to yesterday status that order was cancel please refund money as I don't have any guarantee issue was solved. What is more I canno...