Viagogo Reviews and Complaints
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2
Issues
resolved
334
Total
reviews
$70.6K
Claimed
losses
$692
Avg
loss
48.7K
Page
views
What was your experience with Viagogo?
Customers don't like
- Customer service
- Porr service and failure to keep the money back guarantee
- Poor service and not being able to contact company
Customers like
- Ease of use to buying tickets
- Idea of getting a ticket from them
- Looked like respectable site
Viagogo - Too late to apply for fan id
Hi I ordered 4 World Cup tickets. Still waiting for posting, I worry it will be too late to apply for fan ID. My email: Terry.6677@mail.com
Viagogo - Please notified me as soon as possible
I bought items that i didnt recieve is to Russia world cup do you know when I’m going to receive them is for the visa matter and the Id
I live in Hong Kong SAR, China. I brought 3 tickets of Mayday 2018 life tour, Disneyland Car Park 19:15 in your website. My purchase was on 19th March, 2018 and the order no. is 16166238. My order was to pay HK$3,959 for 3 HK$680 tickets as shown in website. It shows...
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I didn't like
- Customer service and misleading price list
- Porr service and failure to keep the money back guarantee
Viagogo - I was not able to attend a concert, would like refund
I called the number and viagogo is not available. :( I purchased 2 tickets for last nights Jennifer Lopez show in Las Vegas but I was not able to attend. I was driving from Miami to Las Vegas to get to concert but I’ve got there late night and I missed the show. I would like to get a refund.
Dear Viagogo, I wrote an e-mail to your on Thursday, but haven't got any answer yet. I bought two tickets (order ID14540296). It is written that the tickets will be transferred to my Tessera del Tifoso accounts. My questions: 1. Shall I send any details about my tifoso...
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I didn't like
- Have no customer service email of phone number
Viagogo - Wrong section for tickets
Nothing yet as I need to review
Viagogo - Ticket invalid
When I got to the event ticket was invalid
Viagogo - Need to purchase disable tickets
Nothing, they don’t answer their phone
Viagogo - I need tickets to process fan I’d
Please send me tickets number in order to process the fan id. I will be traveling and need a fan id so I won’t need a Russian visas
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