Viagogo Reviews and Complaints
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Customers don't like
- Customer service
- I have fallen into a scam
- Porr service and failure to keep the money back guarantee
Customers like
- Ease of use to buying tickets
- That they had tickets we wanted
- Idea of getting a ticket from them
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Pissed Consumer Interviews ?
This is the worst company I've ever dealt with. Don't every buy anything from them unless you're buying tickets at least a month in advance. I had to cancel my hotel, my plane tickets, and everything else because after one week there was still no sign of my ticket. extremely horrible. This company should be shut down.They also intentionally don't put in a phone number so you cannot connect with them and ask them questions directly. it takes them to give you a simple 1 liner reply to your questions after 2-3 days. and they never provide the right answer to the question any way, so you have to ask the questoin again which takes another 203 days for them to reply. they're just horrible.
Why can't we get a telephone number from their website? I can't contact them as its a circle if questions which ends up taking you back to square one. I got a telephone number online but at 50p a minute you must be insane Viagogo. Customer service non existent. why...
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Viagogo - Concert tickets
Thus is a *** up company
Viagogo - Double charged for tickets
Charged 1250.85 for 4 tickets to a concert. Face value were 132.00 or 586.08 value. Amount overcharged was 664.77. Double and then some. They accept no responsibility. Piece of *** company. Christina Aguilara is ok ,but not worth amount chargdd
Viagogo - Canceled concert
The nfl game in Mexico City was moved
Indie Band Modest Mouse cancelled right before show time at the Decc arena in Duluth MN. Its rare that a concert is cancelled so I called Viagogo on Sept 19th for process they follow on refunding, and was told they had no information on the cancellation, but once they...
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Viagogo should be ashamed. In my case, I take responsibility for rushing and stupidly falling for the ONLY TWO TICKETS LEDT trick, which in itself should be stopped. I paid more than three times the ticket price at the door and no names were on the tickets. I spent...
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I didn't like
- Charging three times the ticket price and no name on ticket
So my situation isn't as bad as others and is somewhat down to my own stupidity and desperation to get tickets, but long story short they charged 3x the actual price at the door. I bought two tickets for $365 only to find they were $52 at the door each. As I said i...
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Viagogo - They actually fixed it
They did infact do a full refund and cancellation for me. Maybe they are changing their ways. I am very pleased with the outcome of my problem.
Viagogo - Money refund
It was for the Kevin gates tickets in Clive Iowa and never received them
Similar to Viagogo
wow what a pain - no phone contact, number showing does not work fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu fu...
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