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Pissed Consumer Interviews ?

This is the worst company I've ever dealt with. Don't every buy anything from them unless you're buying tickets at least a month in advance. I had to cancel my hotel, my plane tickets, and everything else because after one week there was still no sign of my ticket. extremely horrible. This company should be shut down.They also intentionally don't put in a phone number so you cannot connect with them and ask them questions directly. it takes them to give you a simple 1 liner reply to your questions after 2-3 days. and they never provide the right answer to the question any way, so you have to ask the questoin again which takes another 203 days for them to reply. they're just horrible.
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Viagogo - Money taken off my credit card and no tickets have arrived

I have paid for tickets not had a confirmation email and the event is next week can I please have a call regarding this matter.
1.4
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1361872
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Try NOT to ever use VIAGOGO again. The ACCC are watching them and constantly taking them to court for ticket fraud. You are not the only people to have been burnt. Most that try VIAGOGO who have not been warned are also burnt. I was lucky I did not purchase the tickets...
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1.0
#1360582
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Sold tickets our other family members couldn't use through Viagogo for Pearl Jam concert. Did everything they asked and even before their deadlines. Know the tickets got to someone as a) we tracked the Fed Ex package, and b) we had other tickets to the same show and...
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1.0
I didn't like
  • Fact there isnt a telehone number or email provided
  • Tickets havent been received and contact cannot be made
#1360062
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VIAGOGO w Google's complicity hijacked my search for tix. They made their site look just like the venue's and I bought exhirbitant tix from them. I waited 3 months and got 2/3 tix 2 days before the event and the last the day before. I sold these tix on viagogo and bc...
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#1359762
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Viagogo - Terrible

I need to talk to someone urgently not a computer
#1358632
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Viagogo - LP concert on 12 of October 2018
Viagogo - LP concert on 12 of October 2018
Hello! Hello! I bought tickets for an LP concert on 12 of October 2018, in Finland. I discovered afterwards that there is no LP concert at that venue on that date. I do not know if it is a scam or a mistake, but the picture of LP is used for what seems to be a...
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1.0
I didn't like
  • Scam
  • Fraud
#1358627
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Viagogo - To sell my tickets

Listed but put under investigation I now can t get thru by phone
#1357842
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Viagogo - I don’t receive my ticket neither my money back!!!!
Viagogo - I don’t receive my ticket neither my money back!!!!
I bought a ticket for the Taylor Swift show in May 2018. The show took place in Miami, August 18, 2018. I never received my ticket to the show, before the day I sent emails and nothing. They said they could see my ticket but they could not send me. I asked them to...
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1.0
#1349457
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Viagogo - Scammed of Real Madrid tickets?

Bought 2 tkts on 30 July for Real Madrid game. Over $650 U.S. No tkts ever sent. Left email msg. Called 800#, and recorded message said they'd contact me. Still waiting and game's coming soon.
1.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I liked
  • We thought we could buy tickets to a soccer game
I didn't like
  • That this has spoilt something that was meant to be special
  • Losing money
#1348428
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Contact Viagogo

Mailing Address:
viagogo AG
Boulevard Georges Favon 43, 1204
Geneva, 1204
Switzerland
Phone:
(866) 961-3071
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Viagogo - Not received tickets

Have not received tickets yet.
#1343983
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