Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want my money back as I have not got my ticket

Viagogo - I want my money back as I have not got my ticket
Viagogo - I want my money back as I have not got my ticket
Viagogo - I want my money back as I have not got my ticket
Viagogo - I want my money back as I have not got my ticket
Viagogo - I want my money back as I have not got my ticket
Viagogo - I want my money back as I have not got my ticket
I did have not receive my refund. Please refund back mg money to my account ..! I need my refund as soon as possible CryCry@
View full review
ID
#3758549 Review #3758549 is a subjective opinion of poster.
Pros
  • Refund request
Cons
  • No tickets
Loss
$216
Preferred solution
Full refund

Complaint

Still waiting for concert tickets refund. I gave all information that asked, including my card #. Still no refund..It's been 3 WEEKS !!
View full review
ID
#3835602 Review #3835602 is a subjective opinion of poster.
Location
Waukee, Iowa

Tickets purchased

If I could give it a zero I would, but I can't do I must give you a one, I didn't even get the tickets that I purchased and I would like a refund
View full review
ID
#3829297 Review #3829297 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No refund for 5 months

I have been waiting for my refund for 5 months already, instead of sending me my money back, they keep sending me emails, that they can not allocate my profile. Managers on the phone can hardly speak English. The worst customer support team I have even seen. Their trick is to place the upcoming, but cancelled event to the list of the past events, and then it looks like the refund payment has been sent to the client right away.

User's recommendation: Never deal with this company.

View full review
ID
#3813299 Review #3813299 is a subjective opinion of poster.
Location
Moscow, Moscow
Pros
  • Fraud
Cons
  • Bad customer service
  • Will not refund you
Loss
$186
Preferred solution
Full refund
New Reviewer

Question about ticket bought for Colplay in Brussels on aug 9th

Hi I bought 2 tickets for the Colplay concert in Brussels on 9th August . When Will I get them ? thanks Laura Biagetti
View full review
ID
#3812750 Review #3812750 is a subjective opinion of poster.
Location
Lanzo Torinese, Piedmont
Preferred solution
Deliver product or service ordered
New Reviewer

Pissed off

Bought tickets and cant use them so I want my money back and we both had to go back home and he was disappointed and that aint good when you are five

User's recommendation: Don’t.

View full review
ID
#3812407 Review #3812407 is a subjective opinion of poster.
Location
Brisbane, Queensland
Loss
$166
Preferred solution
Full refund
New Reviewer

Don't believe the tickets are legit so would like a refund

I purchase tickets for Wilton john in chch in Jan. Do not believe these are legit as the tickets do not go on sale to public yet so would like a refund. Also your website leads me to believe tickets for 2 atte the price when it is only for one!

User's recommendation: Don't use viagogo.

View full review
ID
#3811962 Review #3811962 is a subjective opinion of poster.
Cons
  • Untrustworthy and too expensive
Preferred solution
Full refund
New Reviewer

Don't believe the tickets are legit so would like a refund

Bought tickets to elton John in christchurch for too much money and realize they haven't even gone on sale to public yet. This seems very dodgy so I request a refund. Don't use viagogo
View full review
ID
#3811955 Review #3811955 is a subjective opinion of poster.
Location
Auckland, Auckland
Preferred solution
Full refund
New Reviewer

Ticket question

Hello, why THE *** would you ask me if there is STILL a problem? YOU HAVE NOT ANSWERED MY QUESTION, NOR HAVE YOU DONE ANYTHING BUT SENDING MAILS ASKING IF THE PROBLEM SOLVED ITSELF??? ?ARE YOU COMPLEETLY RETARDED???
View full review
ID
#3810548 Review #3810548 is a subjective opinion of poster.
Location
Kristiansand, Agder
New Reviewer

I need my tickets

Show is in 3 days and I dont have my tickets I need to know what is going on.what is my next move to get them before the damn show
View full review
ID
#3802387 Review #3802387 is a subjective opinion of poster.
Pros
  • Easy to search for the tickets
Cons
  • No representative
Loss
$518
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I have not received my 700 pounds

Viagogo - I have not received my 700 pounds
Viagogo - I have not received my 700 pounds
Viagogo - I have not received my 700 pounds
Viagogo - I have not received my 700 pounds
Viagogo - I have not received my 700 pounds
Viagogo - I have not received my 700 pounds
I plead with you at headquarters to get involved with my purchase and resale please . I have been struggling for months to get my money back after 18 attempts and phone calls I am still without my 700 pounds . I purchased two tickets to the Adele concert for July 2...
View full review
View full review
ID
#3797047 Review #3797047 is a subjective opinion of poster.
Pros
  • Fraude
  • Dont buy from them
  • Unreliable
Cons
  • Bad service
  • Did not sent me the tickets and they charged me
  • So hard to contact
Loss
$842
Preferred solution
Full refund

No refund

I have called them and they promised to refund the money. But still didnt receive any refund as of now. Please follow them and provide my refund
View full review
ID
#3790154 Review #3790154 is a subjective opinion of poster.
Location
Charlotte, North Carolina

Already outlined my reasons

Viagogo - Already outlined my reasons
Its all in my complaint read original complaint. This site just goes around in circles. I think this is to deliberately frustrate people from raising complaints. Absolutely ridiculous. I wrote a full and detailed complaint but now this site wants me to write it all again. I booked four full priced tickets for two pensioners and two minors. None of us can attend due to having contracted Covid-19 and we would be breaking the law if we attended.

User's recommendation: Don’t buy online.

View full review
ID
#3788357 Review #3788357 is a subjective opinion of poster.
Location
Brisbane, Queensland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Useless complaint department. Cannot complete emai complaint because agreeing to terms box cannot be ticked.

Viagogo - Useless complaint department. Cannot complete emai complaint because agreeing to terms box cannot be ticked.
Viagogo - Useless complaint department. Cannot complete emai complaint because agreeing to terms box cannot be ticked.
Legally cant attend function due to covid but they wont refund tickets. I am an aged pensioner and I have paid full price for four tickets for my wife (also a pensioner) and two minors as there was no where on the site to but discount tickets. I have been refused a refund because I didnt apply for one until Friday 22/07/2022 which just happens to be the day that I was taken to Townsville hospital via ambulance. All these details can be proved.

User's recommendation: Have some reasonable refund policy during this pandemic.

View full review
ID
#3788341 Review #3788341 is a subjective opinion of poster.
Location
Brisbane, Queensland
Loss
$196
Preferred solution
Full refund

Fraudulent tickets

Viagogo - Fraudulent tickets
I purchased tickets to a concert in Israel last week. They were a fortune because it was already sold out. We showed up with our E-tickets and were told they were scam tickets and that theyve had this problem multiple times with viagogo tickets. The guy behind us told us he also previously purchased fraudulent tkts from this site. When I called to resolve it I didnt get through to anyone so I filed a complaint with my bank who opened an investigation. Still waiting for a refund.

User's recommendation: Do NOT use this site.

View full review
ID
#3781326 Review #3781326 is a subjective opinion of poster.
Location
Anaheim, California

Cant get my tickets

No have had no contact with anyone..viagogo or ticket master..done waisting my time trying to get a hold of someone..looks like I'm taking this concert as loss..
View full review
ID
#3779251 Review #3779251 is a subjective opinion of poster.
Location
Montreal, Quebec

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article