Viagogo Reviews and Complaints
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Customers don't like
- Customer service
- I have fallen into a scam
- Porr service and failure to keep the money back guarantee
Customers like
- Ease of use to buying tickets
- That they had tickets we wanted
- Idea of getting a ticket from them
Pissed Consumer Interviews ?
This is the worst company I've ever dealt with. Don't every buy anything from them unless you're buying tickets at least a month in advance. I had to cancel my hotel, my plane tickets, and everything else because after one week there was still no sign of my ticket. extremely horrible. This company should be shut down.They also intentionally don't put in a phone number so you cannot connect with them and ask them questions directly. it takes them to give you a simple 1 liner reply to your questions after 2-3 days. and they never provide the right answer to the question any way, so you have to ask the questoin again which takes another 203 days for them to reply. they're just horrible.
Bought tickets to see a soccer match in Argentina where I travelled to mainly for this reason and it never even got shipped to me. Customer support was misleading and I will be probably looking for a refund, but I read that they usually just give you "similar" tickets,...
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I liked
- Fraud
I didn't like
- Customer service
- Sell but dont deliver
- Never getting my tickets for the event
Viagogo - I haven’t received my tickets
I ordered my tickets on 2-5-2018 and haven't received my tickets for the Oct. 27th Rawhide event. I paid 160.45 for these tickets
Viagogo - Negative
Never use this site! Ridiculous! Paid for tickets and couldn’t download them and then there phones kept breaking up when I tried to call back! We could never download the tickets! This is a scam! BEWARE!!!
The lowest *** in the World.... I feel sorry for the people that work there, how can they look at themselves in the mirror, how can they look at their children, their mother and their father and feel proud. Yes daddy, yes son, I am *** I spend my day cheating people...
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Dear, I inform you that I will not leave this matter alone. I was clearly cheated by you. I would like to ask the Polish Consulate and the Swiss Consulate for help in this matter. On 02/06/2018, I bought your tickets - I received a confirmation e-mail from which it is...
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I liked
- Fraud
Viagogo - Never received tickets
Paid for 2 Dallas Cowboys tickets but never received tickets. 9/16/18.
We did get the tickets and tried to activate them. It stated on the front to activate them at "this" number. We called at least 4 times and was on hold for over an hour each time. We finally got through to someone and we were told that you send them already activated....
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Viagogo - I want to ask them a question.
My listing id 256097457 I need to know the status on this. When they are going to be sold.?
On Sept. 29th, I purchased tickets for Christine and the Queens show for Oct. 26, 208 in Oakland, CA. Transaction went through and credit card was charged $164.87 Received an email on October 1st saying: "Your seller informed that he cannot fulfill. We are now looking...
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I didn't like
- Looks like scam
- Not reachable by phone
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