After being so happy to get tickets secured. Turning up on the night to discover that our seats were 2nd from the top of the venue.
We paid $160 for each ticket when they were in fact $89.90 tickets. I would expect that by paying $160 for these tickets we would have got better seating arrangements instead of sitting right up the back. Disgusting to charge an extra $70 for seats that should have been the cheapest last minute tickets. Not first in & paying that much.
I will not be using your company again.
& I will be telling anyone who asks that your company is not trustworthy. I would hope that your company can redeem itself in someway by refunding some of the ticket money, but not holding my breath.
Product or Service Mentioned: Viagogo Guns N Roses Concert Ticket.
Reason of review: Pricing issue.
Monetary Loss: $140.
Preferred solution: Price reduction.
I didn't like: Overchanging and scamming, Hidden costs and inability to contact, No possibility of refund, Seating arrangements.