Not resolved
Advertised vs Delivered
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

After being so happy to get tickets secured. Turning up on the night to discover that our seats were 2nd from the top of the venue.

We paid $160 for each ticket when they were in fact $89.90 tickets. I would expect that by paying $160 for these tickets we would have got better seating arrangements instead of sitting right up the back. Disgusting to charge an extra $70 for seats that should have been the cheapest last minute tickets. Not first in & paying that much.

I will not be using your company again.

& I will be telling anyone who asks that your company is not trustworthy. I would hope that your company can redeem itself in someway by refunding some of the ticket money, but not holding my breath.

Product or Service Mentioned: Viagogo Guns N Roses Concert Ticket.

Reason of review: Pricing issue.

Monetary Loss: $140.

Preferred solution: Price reduction.

I didn't like: Overchanging and scamming, Hidden costs and inability to contact, No possibility of refund, Seating arrangements.

Company wrote 0 public responses to the review from Feb 21, 2017.
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