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After being so happy to get tickets secured. Turning up on the night to discover that our seats were 2nd from the top of the venue.

We paid $160 for each ticket when they were in fact $89.90 tickets. I would expect that by paying $160 for these tickets we would have got better seating arrangements instead of sitting right up the back. Disgusting to charge an extra $70 for seats that should have been the cheapest last minute tickets. Not first in & paying that much.

I will not be using your company again.

& I will be telling anyone who asks that your company is not trustworthy. I would hope that your company can redeem itself in someway by refunding some of the ticket money, but not holding my breath.

Product or Service Mentioned: Viagogo Guns N Roses Concert Ticket.

Reason of review: Pricing issue.

Monetary Loss: $140.

Preferred solution: Price reduction.

I didn't like: Overchanging and scamming, Hidden costs and inability to contact, No possibility of refund, Seating arrangements.

Company wrote 0 public responses to the review from Feb 21, 2017.
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