Contact Viagogo Customer Service

The company handles most customer service inquiries in writing via the following Viagogo email address: customerservice@orders.viagogo.com. If you need to resolve corporate issues, connect with the company’s headquarters at corporate@viagogo.com. Are you a journalist who gathers additional information about the company for certain material that is planned to be published? Direct your inquiries to press@viagogo.com. Regarding legal-related matters, contact the dedicated specialist at privacyrequest@orders.viagogo.com.

The Viagogo headquarters is based in Switzerland at Rue de Lyon 109, Geneva 1203. This facility serves as the central hub for managing key functions. Regarding official correspondence, it is accepted at the following Viagogo address: Viagogo Entertainment Inc., 160 Greentree Drive, Suite 101, Dover, Delaware 19904, USA.

Viagogo customer service is available 24/7. This schedule is valid for online chat options and other digital forms of communication. Regarding phone support, find out when a specialist can assist you in real-time by sending an email, chatting, or communicating with the manager on one of the social media platforms.

You can contact Viagogo online. For this, visit the “Help center / Contact us” page from the bottom menu of the official company website. There, you’ll see the top buyer and seller questions. Choose one of them and click on it to go to the page with a detailed answer. If you need additional Viagogo support, follow the “Contact Support” at the end of the answer. On a separate page, you can click on the “Start chat” or “Live Chat” button to open a special pop-up window for communication with a virtual assistant. Additionally, you can click on the “See more contact methods” button. In the pop-up window, click on the “Email us” hyperlink to send an email directly.