Rina A Rjo

Not received tickets - show is today.

I didn't receive the ticket. I don't know if I have it or not. I received no email, no notification on my number, nothing.
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Preferred solution: To know if it did get through because I put my card number and password

Liyah Mli

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| map-marker Buenos Aires, Buenos Aires F.d.

231440****

Viagogo - 231440****
PAGgue yocomo entradas nunca me llego la confirmación ni el código qr Fui al evento ynopude miNuevo Testamentoreal academia de bellas artesry estaban descontadas
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Liyah Mli

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Verified Buyer

231440****

Viagogo - 231440****
Viagogo - 231440**** - Image 2
Nunca pude entrar porque nunca me pasó el código qr paginaue y nonorteCalifornia Pude entrar porque espere y nunca me llego el correo.
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Loss:
$43000
Pros:
  • Compra rapida
Cons:
  • No dan respuesta no cuenta con reclamos y respuestas rapidas

Preferred solution: Full refund

User's recommendation: No recomiendo

Matthew M Atu

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Verified Reviewer
| map-marker Birkirkara, Birkirkara

SCAM! STAY WELL AWAY!!!

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Bought 2 prime tickets for 730! In the last minute they change the seats to terrible seats and offer a 12 euro voucher!!! Incredible, stay well away
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User's recommendation: It's a scam

Lim K Scu

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Im looking for my ticket

Viagogo - Im looking for my ticket
Viagogo - Im looking for my ticket - Image 2
I didn't receive my ticket after payment and can't find the Malaysian customer service number. Please get back to me immediately.
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Loss:
$2095

Preferred solution: Tickets

Leonard B Vqi

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Verified Reviewer
| map-marker Bern, Bern

Milan - Rennes

Ciao volevo sapere come mai non ho ricevuto una conferma d'ordinazione tramite email? Fatemi sapere grazie.
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Angelica perez hernandez

My purchase was in January I need a refund of the money or the ticket I purchased please

Viagogo - My purchase was in January I need a refund of the money or the ticket I...
buy a RBD ticket with viagogo my ID 51148**** I still don't have an answer, the concert is for Nov 22, 2023
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Loss:
$245
Pros:
  • Resellers
Cons:
  • No serius

Preferred solution: Deliver product or service ordered

User's recommendation: My purchase was in January I need a refund of the money or the ticket I purchased please

Mugomba G

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Delayed e-ticket to F1 abhu Dhabi

Viagogo - Delayed e-ticket to F1 abhu Dhabi
Good morning. I bought an online ticket from viagogo to attend f1 abhu Dhabi on Sunday 26th November 2023. Viagogo promised to send my e-ticket a week to the event. I haven't gotten the e-ticket. Worst of all, the viagogo app isn't responding/ inactive
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Preferred solution: Deliver product or service ordered

User's recommendation: I just want my ticket

Anonymous
map-marker Chalfont, Pennsylvania

Use credit for tickets

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They steal buy luring you to buy their tickets. You should be ashamed of your self for staling, instead of making money the honest way.
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Dora O Yza

Concert tickets purchased

I purchased 2 VIP concert tickets on an upcoming concert that were originally confirmed but now say they were cancelled. Why?
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Preferred solution: An explaination before I proceed to purchase again and a working help center and click here to purchsse again site!

Anonymous

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Verified Buyer
| map-marker Cleveland, Ohio

This place is a Big scam!!! Didn't get my tickets and when you try to call you are on hold FOREVER, no one answered..

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Viagogo - This place is a Big scam!!! Didn't get my tickets and when you try to call you...
I didn't get my tickets, contact customer service thru email because you can't get thru the phone, they will not return my $ said I didn't call... HELLO!!! And the concert is over...I'm so MAD!
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User's recommendation: NO!! Run away from this site - Big Scam!

Daniel L Qvb

The tichete were too expensive

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The tickets were too extensive and i didn't have The opportunity to cancel it at The same Time,The event Washington on another date ,as I White în The tickets I bought frumos this company.WE WANT OUR MONEY BACK
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Loss:
$181

Preferred solution: Full refund

User's recommendation: don't purchase from this company

Daniela M Bsa

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| map-marker Caguas, Puerto Rico

Problem with tickets ORDER 51783****

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Viagogo - Problem with tickets ORDER 51783****
Viagogo - Problem with tickets ORDER 51783**** - Image 2
Updated by user Jun 19, 2023

We have heard stories that people buy from Viagogo and when they get to the event the tickets are FAKE. And some stories are successful and they've entered the event with no problem...

Original review Jun 19, 2023
Hello, I bought a few days ago tickets for a concert and I bought 3 tickets but when I went to review the receipt it said that I only bought 2 seats. But the receipt also says that I bought 3 tickets... I've called the United States customer service number and nobody answers... Please help, Thank You! Daniela Montesinos
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Loss:
$700
Pros:
  • That the tickets are easy to find
Cons:
  • Might be a bit expensive

Preferred solution: Apology

User's recommendation: please check from which website to buy tickets from!

Ivania Rky
map-marker Turin, Turin

Tickets not delivered

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We ordered tickets for Juventus Turin. Match is on 26th November.

We ordered and paid for the tickets in September. Payment was taken and tickets confirmed in September.

Having not received the tickets the day before, we call customer care and were reassured the tickets would be delivered.

Today still not having received the tickets, we called again to be told they have not received the tickets from their supplier and all they could do is offer us a refund...

We travelled here from another country. Incurred flight expenses and hotel and other expenses trusting ViaGogo's guarantee... useless

They offered us a link to alternative tickets, most of the time the link does not work.

When it does there are no available tickets. Later in the day still no alternative tickets, yet they sent us another email stating tickets for the match are still available for purchase, that link does not work either...

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User's recommendation: Avoid viagogo

Daniel D Emc

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Supporter
| map-marker Bangkok, Bangkok

Being scammed

I bought tickets from your website for 50 cent believing you are a genuine seller, i have now realized i was scammed and charged 3 times the amount for tickets that are still available for sale i wish to understand how you are justifying your business, my ID number is 52683****, failing to get a proper response i will report your company to the consumer watchdog as well as contacting other authorities and writing reviews surely you should be offering warnings for your customers or a re you just facilitating scalpers??
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User's recommendation: Never use viagovo