Last night, I bought tickets for the Adele Concert on Brisbane. They've advertised it for $182 but was charged at the last for the huge booking fees. Upon checking my bank account, they have debited $500! Apparently, in the fine gray words upon checking out says that they are charging me in Euros as the seller of the ticket prefers it that way! What a big rip off! I know it's also my fault because I forgot to read the reviews but apparently I got caught up with the pressure of the tickets being sold out.
Also, the latest that tickets will be delivered 3 days before the event!! But I clearly read upon checking out that it stated I will receive it within the week.
After the transaction, I immediately called the bank to file for a dispute and cancel my card however they said that couldn't do anything as we should be contacting the merchant if I wanted for a refund even if the money is still pending. Apparently, it says in their site that they all the goods sold are final with no refunds or cancellations, customer service told me not to worry because they guarantee that I will get my tickets.
I feel ripped off, and will never ever use this site. Hope they go to ***!
This reviewer shared experience about damaged or defective and wants this business to issue a full refund as the author lost $500. The author is overall dissatisfied with Viagogo. The most disappointing about viagogo adele concert ticket from Viagogo was overpriced ticket, no possibility of refund and scam Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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