Viagogo
Reviews and Complaints
www.viagogo.com
TRACY Cho
Can't get refund. Fraudulent - BEWARE
Overpaid for tickets to a concert that was actually part of another show. Could not get a refund or even speak with someone who knew/could do anything. Have been dealing with this for 3 months and still no end in site. I might as well kiss the $500 goodbye. DON'T BUY ANYTHING FROM THEM! THEY WILL RIP YOU OFF.
Loss:
$500
Cons:
- Tickets extremely overpriced
- Customer service did not reply back with an action
- Everyting
Reason of review:
Pricing issue
Preferred solution: Full refund
Iliya Dxs
Seattle, Washington
Wrong email given when bought tickst
They hung up on while on holds
Reason of review:
Order processing issue
Kanai Cod
I cant see my event tickets ive paid for in my account
I cant see my event tickets ive paid for in my account
Reason of review:
Order processing issue
Antwuan Oxw
I have a question about my tickets
They give me the wrong sits
Reason of review:
Not as described/ advertised
Aeron Xdd
Sell tickets
Why are my tickets not showing up for sale. It is only 4 days until the concert
Reason of review:
Bad quality
Maree Vjp
Verifying tickets I bought
I could hear people talking but nobody was on the phone
Reason of review:
Poor customer service
Flordia Axx
I NEED HELP PLEASE
Im handicapped and bought floor seats 310 359 ****
Roben Fqg
They lied about the charge.
The advertised price for a ticket in Australia is $120 x2=240 but viagogo took $335 out of my account. How can they get away with this
Reason of review:
Pricing issue
Devondre Jqd
Ndola, Copperbelt
I received the wrong concert tickets
I purchased tickets for the Sam Smith concert to be held in Johannesburg on the 13th of April. The tickets were sent to me in the post and I received them today as i will be travelling from outside south africa to attend the even. The tickets are of a wrong value - I purchased my (2) tickets at R 8 300 while the tickets I received are of a value of R915. Furthermore, the tickets are on in the name of another person i.e. Mr P Geldenhuis.
Cons:
- Not being able to reach anyone to resolve the issue
Reason of review:
Problem with delivery
Preferred solution: Let the company propose a solution
Masey Cbw
Buying tickets for a soccer game in Argentina
I want to buy tickets fir a soccer game
Tyshay Afc
Amersfoort, Utrecht
Tomorrowland
I have my. Purchased tickets from you but I hear that you have not expired those tickets or are selling them twice. In short, you are a scammer. I have booked everything for tomorrowland so I expect that my tickets will also be fine if not, I will call in my lawyer.
Reason of review:
Bad quality
Ethan Ool
Reimbursement for concert tickets to see Ozzy that were cancelled
I purchased three tickets to see Ozzy Osbourne on his final tour and and the tour was canceled for all of 2019 I would like reimbursement for my money
Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Leah b Xtj
Not happy
not happy with viagogo as i am trying to find some information about some tickets that i am selling i am unable to talk to person instead of leaving a email i feel that i am going to get scammed i have tried ringing the phone number and not able to get anywhere except i have to and i have to explain to my 8 year old that I not able to get money for tickets i am selling i can't afford to be scammed
Cons:
- Not reachable by phone
Reason of review:
Poor customer service
Maria E Qxk
Ripped off
I am contacting all main television stations in Australia. this is a rip off you cannot contact anyone and they do not reply to emails (I have sent 50 emails) why can they still trade reading the reviews its all a rip off, and yes I didn't look into reviews before purchasing, they have done the wrong think by this pissed off customer.
Loss:
$613
Cons:
- Trying to contact viagogo
Reason of review:
i did not receive email to confirm tickets
Preferred solution: Full refund
Aviv E Pja
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tel Aviv, Tel AvivI want to buy tickets
I want to buy a ticket to a game in Argentina and i need to put the the country for the deliver and when i put the adress in Argentina they write that i need to select a adress in Argentina and i selecd
Reason of review:
Order processing issue
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I have also purchased 2 tickets as a birthday present and could never get a refund. They only allow you to re sell the tickets at their own website and for a lower price than that you have paid.
And who is going to buy these tickets now anyways?!
So, basically we are stuck with these tickets. Very frustrating!