TRACY Cho

Can't get refund. Fraudulent - BEWARE

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Overpaid for tickets to a concert that was actually part of another show. Could not get a refund or even speak with someone who knew/could do anything. Have been dealing with this for 3 months and still no end in site. I might as well kiss the $500 goodbye. DON'T BUY ANYTHING FROM THEM! THEY WILL RIP YOU OFF.
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Loss:
$500
Cons:
  • Tickets extremely overpriced
  • Customer service did not reply back with an action
  • Everyting
Reason of review:
Pricing issue

Preferred solution: Full refund

Iliya Dxs
map-marker Seattle, Washington

Wrong email given when bought tickst

They hung up on while on holds
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Reason of review:
Order processing issue
Kanai Cod

I cant see my event tickets ive paid for in my account

I cant see my event tickets ive paid for in my account
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Reason of review:
Order processing issue
Antwuan Oxw

I have a question about my tickets

They give me the wrong sits
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Reason of review:
Not as described/ advertised
Aeron Xdd

Sell tickets

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Why are my tickets not showing up for sale. It is only 4 days until the concert
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Reason of review:
Bad quality
Maree Vjp

Verifying tickets I bought

I could hear people talking but nobody was on the phone
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Reason of review:
Poor customer service
Flordia Axx

I NEED HELP PLEASE

Im handicapped and bought floor seats 310 359 ****
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Roben Fqg

They lied about the charge.

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The advertised price for a ticket in Australia is $120 x2=240 but viagogo took $335 out of my account. How can they get away with this
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Reason of review:
Pricing issue
Devondre Jqd
map-marker Ndola, Copperbelt

I received the wrong concert tickets

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I purchased tickets for the Sam Smith concert to be held in Johannesburg on the 13th of April. The tickets were sent to me in the post and I received them today as i will be travelling from outside south africa to attend the even. The tickets are of a wrong value - I purchased my (2) tickets at R 8 300 while the tickets I received are of a value of R915. Furthermore, the tickets are on in the name of another person i.e. Mr P Geldenhuis.
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Cons:
  • Not being able to reach anyone to resolve the issue
Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

Masey Cbw

Buying tickets for a soccer game in Argentina

I want to buy tickets fir a soccer game
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Tyshay Afc
map-marker Amersfoort, Utrecht

Tomorrowland

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I have my. Purchased tickets from you but I hear that you have not expired those tickets or are selling them twice. In short, you are a scammer. I have booked everything for tomorrowland so I expect that my tickets will also be fine if not, I will call in my lawyer.
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Reason of review:
Bad quality
Ethan Ool

Reimbursement for concert tickets to see Ozzy that were cancelled

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I purchased three tickets to see Ozzy Osbourne on his final tour and and the tour was canceled for all of 2019 I would like reimbursement for my money
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Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Guest

I have also purchased 2 tickets as a birthday present and could never get a refund. They only allow you to re sell the tickets at their own website and for a lower price than that you have paid.

And who is going to buy these tickets now anyways?!

So, basically we are stuck with these tickets. Very frustrating!

Leah b Xtj

Not happy

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not happy with viagogo as i am trying to find some information about some tickets that i am selling i am unable to talk to person instead of leaving a email i feel that i am going to get scammed i have tried ringing the phone number and not able to get anywhere except i have to and i have to explain to my 8 year old that I not able to get money for tickets i am selling i can't afford to be scammed
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Cons:
  • Not reachable by phone
Reason of review:
Poor customer service
Maria E Qxk

Ripped off

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I am contacting all main television stations in Australia. this is a rip off you cannot contact anyone and they do not reply to emails (I have sent 50 emails) why can they still trade reading the reviews its all a rip off, and yes I didn't look into reviews before purchasing, they have done the wrong think by this pissed off customer.
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Loss:
$613
Cons:
  • Trying to contact viagogo
Reason of review:
i did not receive email to confirm tickets

Preferred solution: Full refund

Aviv E Pja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tel Aviv, Tel Aviv

I want to buy tickets

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I want to buy a ticket to a game in Argentina and i need to put the the country for the deliver and when i put the adress in Argentina they write that i need to select a adress in Argentina and i selecd
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Reason of review:
Order processing issue
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