rachel r Cnd

I tried to sell my tickets

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to viagogo service

i tried to sell the tickets that i bought for the red army choir(see below)

you did not sell them and i dont have them to give someone

if you couldnt sell them at list you have to let me use them but i can not use them because i did not get them and the show is tommorrow

i demmand you will refund me the money i have paid.

on the mail you have sent me i can not print tickets

the phone number is not conected

and there is no mail adress

my mail to contact me rogait2004@***.com

Red Army Choir מספר הזמנה: 2022**** המכירה נרשמה למכירה מחדש

יום ראשון, 24 מרץ 2019 18:00

Haifa International Convention Center

כרטיסים: 2 אזור: כניסה

רחל היקר/ה,

אנו מקווים שאתם מצפים ל Red Army Choir!

במקרה הבלתי סביר שתיתקלו בבעיות או שאלות ברגע האחרון, אנחנו כאן כדי לעזור.

אתם יכולים לטלפן אלינו ב- + 972 39* 860 ** ומספר ההזמנה 2022**** בשעת הצורך. ניתן למצוא את פרטי ההזמנה המלאים להלן.

פרטי האירוע

מספר הזמנה: 2022****

אירוע:Red Army Choir

מקום האירוע:Haifa Auditorium

תאריך:יום ראשון, 24 מרץ 2019 18:00

פרטי הזמנה

שם הלקוח:רחל

שיטת תשלום:VISA: ************3839

מספר הכרטיסים:2

סך חיוב:ILS1183.72

תהנו מהאירוע, ואם בסוף נשאר לכם טעם של עוד, צפו במבחר הכרטיסים החמים והעדכניים הזמינים ב-viagogo.

נא לא להשיב להודעה זו, כמו כתובת דוא"ל זו אינה מקבלת אימיילים. אם יש לך שאלות נוספות אנא בקרו ב- מרכז העזרה שלנו .

תודה שהשתמשתם ב-viagogo!

Copyright 2019 viagogo. All rights reserved

מדיניות פרטיות החשבון שלי

הדוא"ל הזה נשלח על ידי viagogo AG ועלול לכלול מידע סודי או חסוי. אם אתם לא הנמענים המיועדים, אנא מחקו את הדוא"ל והדבוקות והודיעו לשולח. viagogo AG רשום ב-שוויץ תחת מספר CH-270.3.014.628-0. כתובת: viagogo AG, Rue du Commerce 4, 1204, Genève, Switzerland. שימו לב: כתובת זו אינה כתובת שירות הלקוחות. לכל דואר הנשלח לכתובת זו ייקח מינימום של 14 ימים לקבלת תגובה, אנא השתמשו בקישור לקבלת תגובה מהירה יותר. לבירורי שירות לקוחות, בקרו ב- מרכז העזרה שלנו.

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Loss:
$325
Cons:
  • I am so sory that i contact with you
  • Can not contact you
Reason of review:
Poor customer service

Preferred solution: Full refund

Ala Hco
map-marker Utica, Michigan

I need my tickets. Concert today!

Need my tix. Concert today
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Reason of review:
Problem with delivery
Bunny Tvd

They charged me $45

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I called and they said i shipped it a few hours late. HOURS. I checked the tracking and the tickets will be there tomorrow... 2 days before the event. i still dont understand why im being charged for this when the buyer is still receiving the tickets
View full review
Reason of review:
Problems with payment
VINCENT M Bds

YA'LL SUCK

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YA;LL SUCK YA' STILL SUCK
View full review
Loss:
$260
Reason of review:
Poor customer service
Careen Ihk

Payment of my sold tickets

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i have not received payment for the two tickets i sold.
View full review
Reason of review:
Problems with payment
RAUL J

BOLETOS NO ENTREGADOS

COMPRE BOLETOS CON EL PEDIDO 2212****Y LA CONFIRMACION LLEGO EN EL HORARIO DE LA FUNCION, EL NUMERO DE CONTACTO ME EXPLICO QUE FUERA Y ESPERARA EN EL PUNTO DE ENCUENTRO, LLEGUE Y YA NADIE ME RESPONDIO MI TELEFONO 555409**** CELULAR MEXICO 525
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Cons:
  • Mal servicio al cliente para entrega de boletos
Reason of review:
Poor customer service
Leah b Xtj
map-marker Perth, Western Australia

Not being able to get questions on payment anwsered

Viagogo - Not being able to get questions on payment anwsered

try to ring says need to email customers service i have go through pissed customers to get any response from viagogo trying get some of my money back as i found that they have been ripping people off i have two sale of tickets one lot have been sold but have to wait 8 working days after kiss concert has been what happens if the buyer lose them or are fake to start with selling list number is 37491**** and selling list id is 37683**** where bought due false advertising saying children were not aloud though when i spoke to tickete they said it is children are aloud to go i want to also know what is happening with sale or give me the money back for them. i would like to be able to talk to someone when i ring the number to be told to send email i even prepared to go the ACCC australian customer complaint counsel as viagogo have already been taken to court for misleading the customers

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Reason of review:
Problems with payment
Kamile Spu

Did not receive ticket

Temporary password didn't work and the concert is tomorrow
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Tywone Qij

Confirm tickets purchased

Please send a confirmation email for tickets purchased
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Leah b Xtj

Worried about being ripped off with sale of tickets

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i am worried that i am going to get ripped off with the sale of kiss tickets id listing numbers 37683**** and id listing 37491**** what happens if the tickets that got though could go as it said that children couldn't go so out the ticket on sale and when i rang tickete they said that kids can go what if the tickets that up for sale get lost by the buyer or where fake to start with i can't afford to be ripped of as i am single mum and had saved money
View full review
Loss:
$1
Pros:
  • Looked like respectable site
  • No customer service outside of faq
Cons:
  • Sell but dont deliver
  • Customer service
  • Not being paid for tickets in case buyer loses them
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Newport News, Virginia

My tickets

I purchased tickets with this company and have not received my tickets yet
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vanja w

Ask for help

I have a situation and I hope that You can help me. My brother bought me as a wedding gift tickets on the viagogo website, he paid for it, the tickets arrived, and we were excited to go the event. Unfortunatelly we had a car accident and tickets got destroyed. My brother contacted the viagogo agency and ask them to send one more time the tickets for the same seats and the same concert. The agency responded that it is not possible for them to satisfy his request and so they will not send one more time the same tickets, the tickets he paid for but were destroyed by force majeure and exceptional circumstances. So I am asking You can You please try to understand the situation that we are in and maybe send us E-tickets so we can enjoy our great wedding gift and conclude this story with a happy ending. Regards Vanja vanja.weitzenfeld@***.com
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Reason of review:
Return, Exchange or Cancellation Policy
sandra f Uxk

Non ho ricevuto i biglietti di un concerto

in data 04 dicembre ho comprato i biglietti per Laura Pausini e Biagio Antonacci a Bologna euro 167,62 pagati con carta di credito e non li ho ancora ricevuti... cosa devo fare???
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Loss:
$167
Cons:
  • Non ho avuto i miei biglietti
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Marybeth Xks

Tickets sent to wrong address

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So I filed for my tickets to be e filed to my account but I can no longer get into that account . Is there anyway my tickets can get sent to an alternative account ?
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Reason of review:
Order processing issue
Iliya Dxs

Had t been redolved

My friend used email that don’t exist. I need my toc or momey
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Cons:
  • Process of reaching them
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