Anonymous
map-marker Orlando, Florida

Refund due to weather

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There was a hurricane dorian comming and i tryed to get a refund come to find out i never tecieved my tickets for the concert and was unable to attend
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Reason of review:
Return, Exchange or Cancellation Policy
Nekia Kip
map-marker Spanish Fork, Utah

Checking on tickets

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No one to talk to! Can’t find my email for ID number. I need to check on 2 concert tickets!!
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Reason of review:
Access/ activation issues

Preferred solution: Deliver product or service ordered

Mingo Zxc
map-marker Port Charlotte, Florida

Request for refund for a cancellation

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Lil Wayne did not show up to his own concert. Did not use the tickets
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Loss:
$300
Pros:
  • Was able to purchase ticket
Cons:
  • Cannot get my refund
Reason of review:
Poor customer service

Preferred solution: Full refund

Brayn Bab
map-marker Alexandria, Virginia

Need help with my listing

Just got useless voice recording. Does not allow you to speak with anyone. Refers you to their help center which is not helpful. My listing is gone and I was not informed why.
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Rene E Bax

Looking for the tickets purchase?

we purchased tickets in July 9 , where is the ticket please?
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Reason of review:
we can't find tickets we purchased.
Anonymous
map-marker Katy, Texas

Tickets purchased

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They are absolutely the worst ever,f.... thieves dont care about anything but making money, I did not purchase tickets and they still charged me
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NAJM M

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Verified Reviewer

BTS TICKETS

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BOUGHT TICKETS TO BTS MARCH 2, 2019 FOR CONCERT DATE MAY 11,2019 CONTINUED TO CALL THEM AND DIDNT RECIEVE TICKETS IN TIME FOR EVENT BUYER BEWARE PLEASE DONT BE ANOTHER VICTIM. CALLED AMERICAN EXPRESS TO CONTEST PURCHASE AND FOR TWO MONTHS GOT REBILLED FOR THE TICKETS AFTER I GAVE AMERICAN EXPRESS SUPPORTING DOCUMENTS OF ALL EMAILS WITH THE SCAM COMPANY..
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Loss:
$464
Pros:
  • Looked like a reputable place to buy tickets
Cons:
  • Nothing but fraud
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Jasmine Fbr
map-marker Detroit, Michigan

# 2301****

Where are my tickets?!?!? You scammed me!!!!
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Reason of review:
Order processing issue
Roque Pnw
map-marker Phoenix, Arizona

Family emergency

I have had a family emergency had to leave town a couple weeks ago due to the death of a family member. Will not make it to the event unfortunately.
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Loss:
$135
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Nick P Wld

Over Priced Tickets

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Viagogo - Over Priced Tickets

Got an alert, SOO tickets on sale now! 2nd game in Perth 23rd June get your tickets NOW! so jumped on Google and Viagogo pops up, as quick as a flash like many others I too got fooled into Viagogo's hype about "less than 1% tickets remain" as a first time user of the site I thought wow I better get them now, I knew nothing of their deceitful marketing until today, after reading a few reveiws so heres my story

I purchased in the end 3 x tickets at $377.00 ea ($1'131.00), $2 postage x 3 ($6) they came in one standard sized envelope, $121.00 booking fee x 3 ($363.00), So at a staggering $1'151.48 these tickets have cost me more than I'd bargained for, but lets not forget "less than 1% remain"

Upon opening the mail, I discover that the tickets were only $120.00 ea, this company has ripped me off to the tune of $1'141.48 of which I'd accept $1000 as a refund. But cannot contact them by normal means.

I have tried multiple times, only to end up chasing my own tail. NO legitimate Phone, NO legitimate E-mail. They should be held to account for their deceit. See Attached

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Loss:
$1100
Pros:
  • Get a refund
Cons:
  • Hidden costs and inability to contact
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

Anonymous
map-marker Katy, Texas

Tickets purchased

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I see why the name and that is exactly how I feel, this company really sucks the biggest one
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Melanie Kpq

Can’t download tickets

Updated by user Sep 02, 2019

Please send a copy of my tic to smelaniebailey@***.comConcert is Tuesday night. PLease send today!! Bruno Mars at MGM LAS VEGS PLEASE SEND NOW!!!I

Original review Sep 02, 2019
I lost all my emails when I got a new phone. I need a copy of my tix. My old email is mbailey227@***.com. I had to change it to smelaniebailey@***.com. The concert is in a few days and I REALLY want to see Bruno.
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Loss:
$650
Pros:
  • Easy
  • Zero pros
Cons:
  • Confirmation emails that were not true
  • No tickets still
  • No response for delivery of tic to new email
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Glayds Znv

Lost tickets via email

Nothing happen need to talk to somebody please 231 349 ****
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Cons:
  • Lack of customer service
Reason of review:
Poor customer service

Preferred solution: Want tickets

Anonymous

This guys are criminals

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They over charged my credit card for a lot of money and obviously no one is answering the phone
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Loss:
$2000
Pros:
  • Looked like a reputable place to buy tickets
Cons:
  • Massive rip off prices and massive ticket surcharges
Reason of review:
Problems with payment

Preferred solution: Full refund

Aynslee Exx
map-marker New York, New York

Verify purchased tickets

I’d like a detailed confirmation on my purchased tickets and how soon I can get my hands on it, preferably before 15 days of the event
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Loss:
$24
Reason of review:
I’d like a hold of my e ticket sooner than promised

Preferred solution: Deliver product or service ordered

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