Viagogo
Reviews and Complaints
Refund due to weather
Checking on tickets
Preferred solution: Deliver product or service ordered
Request for refund for a cancellation
- Was able to purchase ticket
- Cannot get my refund
Preferred solution: Full refund
Need help with my listing
Looking for the tickets purchase?
Tickets purchased
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Verified ReviewerBTS TICKETS
- Looked like a reputable place to buy tickets
- Nothing but fraud
Preferred solution: Full refund
# 2301****
Family emergency
Preferred solution: Full refund
Over Priced Tickets
Got an alert, SOO tickets on sale now! 2nd game in Perth 23rd June get your tickets NOW! so jumped on Google and Viagogo pops up, as quick as a flash like many others I too got fooled into Viagogo's hype about "less than 1% tickets remain" as a first time user of the site I thought wow I better get them now, I knew nothing of their deceitful marketing until today, after reading a few reveiws so heres my story
I purchased in the end 3 x tickets at $377.00 ea ($1'131.00), $2 postage x 3 ($6) they came in one standard sized envelope, $121.00 booking fee x 3 ($363.00), So at a staggering $1'151.48 these tickets have cost me more than I'd bargained for, but lets not forget "less than 1% remain"
Upon opening the mail, I discover that the tickets were only $120.00 ea, this company has ripped me off to the tune of $1'141.48 of which I'd accept $1000 as a refund. But cannot contact them by normal means.
I have tried multiple times, only to end up chasing my own tail. NO legitimate Phone, NO legitimate E-mail. They should be held to account for their deceit. See Attached
- Get a refund
- Hidden costs and inability to contact
Preferred solution: Let the company propose a solution
Tickets purchased
Can’t download tickets
Please send a copy of my tic to smelaniebailey@***.comConcert is Tuesday night. PLease send today!! Bruno Mars at MGM LAS VEGS PLEASE SEND NOW!!!I
- Easy
- Zero pros
- Confirmation emails that were not true
- No tickets still
- No response for delivery of tic to new email
Preferred solution: Deliver product or service ordered
Lost tickets via email
- Lack of customer service
Preferred solution: Want tickets
This guys are criminals
- Looked like a reputable place to buy tickets
- Massive rip off prices and massive ticket surcharges
Preferred solution: Full refund
Verify purchased tickets
Preferred solution: Deliver product or service ordered
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