Viagogo
Reviews and Complaints
You dont have my tickets i paid for. How do i get replacements?
Selling issues
Preferred solution: I am trying to sell my damn tickets
Bought tickets but voucher from previous cancelled order did not work
User's recommendation: Never use Viagogo
Wrong information
User's recommendation: Clear information and verter Chanel to Call
Will Downing tickets
Refund
Preferred solution: Full refund
Worst policy ever!!!
User's recommendation: Stay faaaaaaar away!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
User's recommendation: Don’t ever buy though this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConfirm ticket status
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sydney, New South WalesResolved: My tickets for Hamilton
Company fixed the issue and I have been provided with product or service ordered.
I was contacted by Viagogo and the tickets arrived as promised. What is worth noting is that Viagogo: is not the authorised seller for Hamilton tickets. the tickets are sold at highly inflated prices
User's recommendation: Do not buy from this company.
No response from them
Refund
- There are no pros
- Porr service and failure to keep the money back guarantee
Preferred solution: Full refund
User's recommendation: NEVER BUY OFF VIAGOGO AND PROTECT YOUR INFORMATION
Enquiry
- No answer
- Impossible to speak to a real person
Preferred solution: Full refund
User's recommendation: Read the fine print and don't encounter a pandemic
Bought tickets but voucher from previous cancelled order did not work
User's recommendation: Do not use Viagogo. Could not use voucher for a new purchase. Email.just takes you in circles!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't activate local delivery for ID 79237****
Preferred solution: Let the company propose a solution
User's recommendation: if you will need support you will feel alone
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