Viagogo
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDark patterns on viagogo website for gift voucher use
- Dark patterns on website
Preferred solution: Let the company propose a solution
User's recommendation: Avoid viagogo
Never received tickets
User's recommendation: Don’t buy from here if you want tickets, they scam you.
Fraud
User's recommendation: Don't buy anything
Even Entry
Issues getting tickets that are not fake
Preferred solution: be able to get new tickets and not have such a hassle about it
User's recommendation: DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!
Compre entradas en pesos y la tarjeta me la cobra en dolares
Paid for a concert that was canceled
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRembursement failure
- Easy online access
- No respond by email
- No possibility of refund
Preferred solution: Full refund
I was just looking for their phone number
Preferred solution: Just trying to get a transaction completed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
Ho acquistato i biglietti per la partita di stasera salernitana Inter ma nn li vedo ancora
Preferred solution: Deliver product or service ordered
Not received tickets - show is today.
I‘m very unhappy about the deal with viagogo.
User's recommendation: Be carefully, to buy extremly high prices tickets from viagogo.
Einotloboe14@***.com
- Looked like a reputable place to buy tickets
- No phone numbet
- Dark patterns on website
- No phone support
Preferred solution: Deliver product or service ordered
No tickets received
9:10
We have had numerous calls with your company regarding tickets we never received for an October concert, order #2409****. We paid Viagogo more than $300 for these tickets.
We never received the tickets we paid for. We were told they were sent to an email which does not exist at a tmail.com address. At best this fake email address was the result of a typo; at worst we simply were lied to repeatedly by representatives who take no responsibility for your companys taking our money under what we believe are false pretenses. We intend to do all we can to discourage ANYone from using your company due to the utter lack of integrity weve experienced from your company.
Nothing short of a refund would be adequate to redress this problem. We see numerous bad reviews of your company that we wish wed checked before trusting you with our money.
Honestly dont know how you people sleep at night. We wont waste any more time on phone calls, as weve wasted literally hours already trying to reason a company that clearly lacks ethical sensibility.
User's recommendation: Do not buy tickets from Viagogo. This company is unethical, took our money, we never received tickets, and they took no responsibility.
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