Gina B Osc

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Verified Reviewer

Unable to buy the tickets

Viagogo - Unable to buy the tickets
I keep getting a message unable to buy the tickets I need to Spain address . I would love to someone take his time and help me in a customer service support
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Preferred solution: Deliver product or service ordered

John A Oga

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Verified Reviewer
| map-marker Olula Del Rio, Almeria

Lost communication

I need to get a conformation from Viagogo after I lost their email. I need to know about my tikets for the concert I booked.
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User's recommendation: good response to my question

Mira R Has

I have never received my refund back from July 19 2022.

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With reference to my Sales Number 50248****, please note that i have resold my cold play tickets on 18 July 2022 at 11:03:49 PM using mirnatabbara86@***.com account. Until today i haven't received my money back although i have update the payment method several times. The Initial Order ID Number was 2565**** against a total of 4 tickets in State de France date 19 July 2022. using my credit card ending with 8762 Mastercard. would you please share any bank transfer against the refund, or direct me on who to reach out to to get the money back.
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Preferred solution: Full refund

Sandra W Hdb

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Verified Reviewer

Have not received money from ticket sale

Still have not received money for sale of tickets??? it's been weeks have added another card for you to deposit our money??? Would like it resolved
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Preferred solution: Full refund

Anonymous
map-marker Mission Viejo, California

Refund on a cancelled event

I purchased two tickets for Celine Dion concert over two years ago and even though the concert is canceled I havent got my money back.
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User's recommendation: Never use them

Steven G Gvh

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Verified Buyer
|

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Verified Reviewer

Ticket issue

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Viagogo - Ticket issue
Viagogo - Ticket issue - Image 2
Original review Sep 29, 2022
On the website, what I saw listed as a ticket, turned out to be a parking pass, that I do not need. I live 10mins walking from the venue, so there is no way I would've ordered a parking pass intentionally. Please be so inclined to check for yourself. Centennial place Apts atlanta In addition, when they have basketball games in the arena, there are standing room only tickets available and I thought that's what I was purchasing for the concert. It did not become clear to me that it was for parking until after purchase.
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Loss:
$59

Preferred solution: Full refund

Angel G Ihi

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Verified Buyer

World Cup ticket

Viagogo - World Cup ticket
I was not allowed to fly into Qatar, Doha due to my Hayya card not being approved. I wanted to call to see if I can cancel my ticket
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Preferred solution: Full refund

User's recommendation: Don’t go to Qatar If you don’t make a lot of money

Noor B Wik

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Verified Reviewer

I need the tickets application number NOW

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My email address Noorbarakat33@***.com Order number 50903**** I need my Tickets application number NOW I am running out of time I paid 810$ Its been more than 4 days I need to proceed with HAYA application
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Loss:
$810

Preferred solution: Deliver product or service ordered

Carlos O Ozr

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Verified Reviewer

PENDING PAYMENT

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I SOLD THREE TICKETS AND STILL WAITING FOR MY PAYMENT AFTER 3 WEEKS!! I CANT BELIEVE THIS PEOPLE IS SCAMMING ME
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Loss:
$400

Preferred solution: Full refund

User's recommendation: noooo

Kayla N Jqg

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Verified Reviewer
| map-marker Grants Pass, Oregon

My tickets

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All of these bad reviews freaked me out since I already booked my trip from America all the way to Scotland, and spent a lot of money to surprise my daughter for her birthday. I called customer service and got a nice lady right away, and she was very helpful.
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Catherine G Erh

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Verified Reviewer

Fake tickets

I paid well above general admission fee for two tickets to Guns and Roses concert back in April 2022 at Eden Park in Auckland 10th December 2022.

The tickets are invalid and I am unable to upload them as mobile tickets. The barcodes are fake.

The app it instructs you to download and hold them on is an app to CREATE passes/tickets.

I would appreciate a refund as I spent over $600 NZD on this experience and the have not been provided the service I paid for.

I received an email response asking for screenshot images as proof of these tickets being fake but the sender email is not one you can reply too and the only platform Viagogo makes available to send a message is a simple text box that doesn't cater to attaching images. So what do you propose we do to rectify this issue, because currently, Viagogo is looking like an absolute scam and Id rather hear Viagogo admit that and stop wasting my time as you have already taken my money.

Catherine

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Loss:
$600
Cons:
  • Many

Preferred solution: Full refund

User's recommendation: AVOID

Carlos O Ozr

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Verified Reviewer

SOLD TICKETS

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I sold tickets and after 8 days of the events still waiting my money! , BE CAREFUL WITH THIS COMPANY! THEY RE SCAMMING
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Loss:
$390

Preferred solution: Full refund

Carlos O Ozr

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Verified Reviewer
| map-marker New York, New York

PAYMENTS

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I sold 2 tickets I HAVE ABOUT MY PAYMENT. Order 50713**** NEVER REPLIED ME BACK! Never answer the phone
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Anonymous
map-marker Ontinyent, Valencia

Don't

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I wasn't contacted at all by viagogo. Which is understandable as I only wanted to spend 900,- But I solved the problem myself. So no need to contact me anymore or send me messages anymore. Apparently your service doesn't work. Still a pissed consumer.Don'tD
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User's recommendation: Never

Anonymous

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Verified Buyer
| map-marker Petaling Jaya, Selangor

I got problem on my Coldplay Malaysia ticket

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Viagogo - I got problem on my Coldplay Malaysia ticket
I got a name erased on my Coldplay ticket, for sure I am not allow to enter the concert. I need a original purchaser name on ticket. If not I need refund.
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