Viagogo
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to buy the tickets
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Olula Del Rio, AlmeriaLost communication
User's recommendation: good response to my question
I have never received my refund back from July 19 2022.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received money from ticket sale
Preferred solution: Full refund
Refund on a cancelled event
User's recommendation: Never use them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTicket issue
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerWorld Cup ticket
Preferred solution: Full refund
User's recommendation: Don’t go to Qatar If you don’t make a lot of money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need the tickets application number NOW
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPENDING PAYMENT
Preferred solution: Full refund
User's recommendation: noooo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Grants Pass, OregonMy tickets
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFake tickets
I paid well above general admission fee for two tickets to Guns and Roses concert back in April 2022 at Eden Park in Auckland 10th December 2022.
The tickets are invalid and I am unable to upload them as mobile tickets. The barcodes are fake.
The app it instructs you to download and hold them on is an app to CREATE passes/tickets.
I would appreciate a refund as I spent over $600 NZD on this experience and the have not been provided the service I paid for.
I received an email response asking for screenshot images as proof of these tickets being fake but the sender email is not one you can reply too and the only platform Viagogo makes available to send a message is a simple text box that doesn't cater to attaching images. So what do you propose we do to rectify this issue, because currently, Viagogo is looking like an absolute scam and Id rather hear Viagogo admit that and stop wasting my time as you have already taken my money.
Catherine
- Many
Preferred solution: Full refund
User's recommendation: AVOID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSOLD TICKETS
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkPAYMENTS
Don't
User's recommendation: Never
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Petaling Jaya, SelangorI got problem on my Coldplay Malaysia ticket
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