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I created an account to try and resell my concer ticket because I couldnt attend. Viagogo emailed me saying they couldn't sell the ticket prior to the concert so my ticket was not placed online for sale. I deleted my account. Today they charged my debit card $1.00....
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1.2
#1130808
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Worst experience ever!! DO NOT USE VIAGOGO EVER NOT EVEN IN DESPERATION!. Purchased tickets for the Killers for daughter's birthday did not realise that they source the tickets and rely on finding sellers to post them. Could not chase the tickets before 72hrs of the...
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1.0
#1127580
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Viagogo's Terrible Customer Service
Viagogo's Terrible Customer Service
Viagogo's Terrible Customer Service
Just like what everyone's saying, Viagogo's ticket price is misleading and a complete rip off. I let it slide though. But yesterday, I received an e-mail from them saying that Ed Sheeran's concert in Hong Kong on November 5 was postponed and ALREADY WITH a disclaimer...
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1.3
I didn't like
  • Its set up to avoid reimbursing punters money
  • Porr service and failure to keep the money back guarantee
  • Overpriced ticket
#1117050
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Viagogo - Pissed off

Viagogo
#1129651
I ordered tockets thru viagogo charged a lot extra could not get in at concert had to buy more tickets they are thieving bastards
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Viagogo - Scammmm!

Viagogo
#1125530
Scammed my mom and i. Went to see guns n roses. Tickets wouldn't scan.
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Can't contact Viagogo

Viagogo
#1124853
1.0
Details
Can't get through to ask about my over priced tickets
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Viagogo - My ticket order

Viagogo
#1123703
I still can’t get the answer what I ask
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As a family - we booked 4 tickets sitting together - terrible Viagogo changed the ticket types and refunded the difference via Visa without our knowledge. We found this out two days before the concert and cannot do anything to either get money back or get seats - You...
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2.0
I liked
  • That they had tickets we wanted
I didn't like
  • Were not informed or given choice when tickets were altered
#1116169
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I was 15mins late to collect tickets between 16.00 n 18.00 hrs in birmingham.after being stuck in m6 clisure for 6 hrs. Told customer services 4 times notifying them 3 hrs in advance. Who said they would get intouch with the rep who had the tickets. There rep never...
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1.0
#1115656
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Bought from Viagogo 2 "Lady Gaga" … Bought from Viagogo 2 "Lady Gaga" tickets for 347 Euros for October 7 in Paris. We arrived on time at the Accorhotel Arena from Israel, just to find out that the concert is not taking place. Turns out Viagogo knew about the problem...
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1.0
#1112725
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I purchased two Mezzanine Tickets last week. Today i get an email saying they are not available, but i have a choice to choose floor tickets instead. I chose the floor tickets, but was not expecting to pay the same prices for these tickets. The website should have...
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3.1
I liked
  • Ease of use to buying tickets
I didn't like
  • Lack of prices of alternative tickets
  • Not being able to reach anyone to resolve the issue
#1110332
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Viagogo continuous refusal to provide a refund for several issues caused despite claim when purchasing ticket saying no later than 3 day's however they are now responding saying that they guarantee before event: 1. I initially purchased my tickets for a football game...
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#1109736
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ViaGoGo is a complete rip-off and scam. Purchased 2 x tickets to full day (1200-1800) at Oktoberfest for Sunday Sept.17th 2017. I received tickets less than a week before departure. I found out when arriving in Munich that the entry bracelets we received were actually...
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1.2
I didn't like
  • Wrong tickets
  • Scam
#1108120
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We purchased 5 tickets to a soccer game in Madrid that was scheduled for 9/30/17. It was changed to 10/1/17 and we cannot attend that day because we will be flying back to the United States. We have tried to email Viagogo and all emails are returned stating that they...
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1.7
I liked
  • We thought we could buy tickets to a soccer game
I didn't like
  • We want a refund and cannot get in touch with viagogo
#1100795
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