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We purchased 5 tickets to a soccer game in Madrid that was scheduled for 9/30/17. It was changed to 10/1/17 and we cannot attend that day because we will be flying back to the United States. We have tried to email Viagogo and all emails are returned stating that they...
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1.7
I liked
  • We thought we could buy tickets to a soccer game
I didn't like
  • We want a refund and cannot get in touch with viagogo
#1100795
Reply to reviews
**DO NOT PURCHASE ANYTHING THROUGH THIS COMPANY** Entirely misleading and unethical business practices. How are they allowed to continue to operate?! They appear first in google search results and begin by suggesting the event is basically sold out and you will be...
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1.0
I didn't like
  • Tickets not available for 7 months
  • Undisclosed fees
  • Paying overinflated prices
#1096209
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Good morning, I bought with credit card on March 17 this year, 3 tickets for Rock in Rio Brazil 2017, for September 16, Saturday. today is September 03 and I have not received the tickets yet and I can not contact the company here in Brazil. My shopping number is...
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Anonymous
KerryR

Hi, I have also purchased tickets to Rock in Rio with Viagogo for the 24 September. The correios brazil website gives me tracking up until the 31 August. Viagogo cannot trace ...

1.0
Geneve, Geneva
I didn't like
  • I did not received my tickets yest
#1096006
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Viagogo - You are a fraud

Viagogo
#1101582
Get me my tickets my event is in 4 hours
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Viagogo - Faulse tickets

Viagogo
#1099132
Brought tickets circling were we will be seated payed ova $600 received tickets with someone else's name and worth $150 each and up the back so disappointed as it was a present will never trust this site looking into it with a lawyer lucky its family
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Viagogo - Ticket
1/1

Viagogo - Ticket

Viagogo
#1095158
1.5
Details
Im trying to get my ticket that I purchased for the football game 1 Oct Saints vs Miami Dolpins. ID# 9171636. I would like to change the address the ticket goes to I will be in London 27 of Sep 17.
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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Viagogo - Got loop answers

Viagogo
#1087960
2.7
Details
I updated my email and made a mistake. The tickets went to the wrong email. The only answer is we sent to the email (above: wrong email). I can't simply write the issue because the form doesn't allow it. I can't reach anyone & the gayis tomorrow Real Madrid FC vs. Barca CAN ANYONE help to reach viagogo ????
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website

Hi, I never got tickets online before and viagogo appeared to be a genuine seller. I paid over $500 for 2 tickets that were meant to be $102.20 each. I am so pissed off with them and myself, but they popped up first on google so I trusted it was fine. Now I have...
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1.0
I didn't like
  • Rip off price you raped me for the tickets
#1094604
Reply to reviews
Viagogo - Seinfeld yes. Ahhh NO!!
Viagogo - Seinfeld yes. Ahhh NO!!
Bought two $300+ tix for Seinfeld Aug 11 2017. When my e tickets didn't arrive by 24 hrs before the gig I emailed to follow up. Viagogo debited my CC Nov 16, Sent confirmation of the purchase then 4 HOURS before the one huge event of my life (huge Seinfeld fan) told...
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#1086255
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Viagogo - outrageous lack of customer support
I bought tickets to Amy Schumer's tour in Australia last year. She had to cancel due to ill health and I thought the refund would happen in its own time. I recently realized the refund had not come through, so I decided to chase up my nearly $500 worth of funds...
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1.0
I didn't like
  • Not being able to reach anyone to resolve the issue
  • Fact there isnt a telehone number or email provided
  • Its set up to avoid reimbursing punters money
#1084930
Reply to reviews
I purchased a ticket for the Sziget Festival in Budapest off Viagogo for 54 euro against my better judgement because it was 23 euro off from the price on the official website for the event. I had done a little research about Viagogo before purchasing and knew they had...
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Anonymous
Smitty

Never heard of it .But ... you tried to cheap out ? Buy from this third party ?Your own fault - next time follow your instincts.

user47441182
user47441182

I have photo evidence via 8 screen shot but I was unable to post them along with the reveiw. If anyone, or Viagogo wishes to see them I can email them to you directly.

1.0
I didn't like
  • Customer nonservice
  • Fraud
  • I have fallen into a scam
#1084656
Reply to reviews
I have been trying everywhere on their site to find information about a student consession ticket I purchased. I am a student, but not in Brazil but in the U.S. I need to know what documentation I must have to be able to get my bracelets. Nowhere have I been able to...
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1.3
I liked
  • Ease of use to buying tickets
I didn't like
  • Gettig the wrong tickets
#1082726
Reply to reviews
Was buying tickets for Sigur Ros at Margaret Court Arena in Melbourne. Original price of tickets was $90 each on ticketek. I thought, expensive, but will do it as a rare thing. Secured tickets then accidentally refreshed webpage and when I tried to get them again there...
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#1079375
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Service advertises that tickets can be resold at anytime before the event, including day of. When I tried to resale my tickets, at which time 150 people were looking for premium seats on the day of show, I could not resale my tickets. This is not how any other site...
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1.0
#1079158
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